COSTS, RESEVATIONS AND PAYMENT
The prices of trips are advertised in the traveling program and are valid from the day of advertising the program. Prices stated in agencies programs are based on contracts with our partners and do not have to conform with prices advertised at the traveler’s destination and an eventual price difference cannot be subject to complaint. The travel organizer may anticipate that a traveler executes payment on the spot of a specific service that will be utilized abroad in the currency of the country where he is to be situated. For services that are paid for on the spot, the traveler submits eventual disputes directly to the executor of the services.
Inquiries and booking for accommodation are received electronically, by e-mail or by telephone. When booking, the guest confirms that he accepts the General Terms entirely. In other words, everything stated in the General Terms becomes legally binding both for the guest and the agency. The agency provides the guest with all the information relevant for the journey, and also offers him travel insurance package as well as the cancellation insurance. When booking, the guest is required to give all the information necessary in the booking procedure.
Arrangement is paid no later than 21 days before the beginning of the trip if it`s not agreed different.
If the traveler does not execute his obligations no later than 21 days before the beginning of the trip, the reservation will be considered cancelled without the possibility of refunding any advanced payments.
Agency can request for an increase of the agreed upon price a maximum of 21 days before the beginning of the trip if, after the contract was closed, there was a change in the currency rates or an increase of the costs of transport. This includes the costs of fuel or an increase of a fee for certain services (in airports and other ports and alike) which influences the price of the trip, where there was no way it could have been known of beforehand. In that case, the price of the arrangement will be increased reciprocally to the increase of the prices of the calculative elements on the base on which the price is formed. The passenger is obligated to accept the increase of the agreed upon price up to 10%. If there is an increase in the price which is greater than 10%, the passenger has the right to cancel the arrangement but is obligated to inform agency of this within 2 work days from the received notification. In case the arrangement is canceled, the traveler does not have the right for compensation. If the traveler does not deliver his cancellation to agency in written form within the stated time period, it will be assumed that he agrees with the price change.